Membership Terms
and Conditions
The
following Terms and Conditions describe
the membership
benefits and services provided by AAA
South Dakota are not necessarily
the same as those offered by other
AAA clubs. They are subject to change
and
revision without notice.
Please see also our website term & conditions.
Emergency
Road Service
We ask that you stay with your vehicle
at the time of service. However, exceptions
may be made depending on the circumstances.
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SCOPE
OF SERVICE |
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AAA
selects contract facilities for
their
ability to handle service calls,
but we cannot guarantee that
these facilities will always
have the
parts and
equipment to make repairs. When
your vehicle cannot be made operable,
towing
will be provided in accordance
with AAA’s
towing guidelines. AAA will assist
you in finding the nearest open
place of repair. If the selected
automobile
repair facility is not open or
if the repair facility is unaware
the vehicle is coming,
you must be present to accept responsibility
for the vehicle at the time of
delivery. If a repair facility
cannot be located, AAA will assist
you
in obtaining lodging
or alternative transportation.
Charges for service that exceeds
the benefit listings
will be at the prevailing hourly
or mileage rate of the region
where service
is provided. In most areas, contract
facilities are independent businesses
and
are not employees of AAA or its
affiliates. Responsibility for
loss, damage
or unsatisfactory workmanship remains
with the facility providing the
service. AAA will assist by mediating
unresolved issues. |
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ALTERNATE
SERVICE |
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If
you have followed the procedure
outlined to obtain ERS, and
AAA service is not available,
or AAA contractor access is
restricted (toll roads, limited
access highways), AAA will provide
reimbursement for covered services
at the prevailing commercial
rate for the region. Reimbursement
on restricted access
roads may be limited to the cost
of towing the vehicle to the
nearest exit
or responding garage, at the member’s
discretion. If you don’t
have your card with you, AAA will
still provide the help you need,
but
you may be charged for it.
However, you may qualify for reimbursement
if you get a receipt in your name.
If
AAA service was available, but
not requested, reimbursement may
be
limited to the amount AAA would
normally have paid for the covered
service.
When requesting reimbursement
for ERS, please submit within 60
days
of service for consideration. AAA
may adjust or deny reimbursement
for service provided by individuals
or companies not normally engaged
in providing
ERS. Please send the original receipt
in the member’s name, indicating
the date, from a repair facility
(not an individual) listing the
road-service
portion separately along with a
short note of explanation and membership
number
to: AAA South Dakota,
Attn: ERS Reimbursements, 2121 E. 15th Street, Tulsa, OK 74104. |
Limitations
and Exclusions
Services
not provided
| Towing abandoned
vehicles, recovered stolen vehicles,
illegally parked vehicles, or
damaged vehicles to a disposal
facility or to any other location
where the intent is to sell or
dispose of the vehicle. |
| Service on
logging roads, barricaded or
construction areas, creek beds
and restricted forest-service
roads; vehicles not located on
a public thoroughfare, street,
highway, road, or public or private
parking lot; and vehicles that
become disabled as a result of
being driven on roads or in areas
that are dangerous or inadvisable
are not covered. |
| Service when
street or weather conditions
do not allow safe movement, especially
on non-paved roads. |
| Removal or
installation of snow tires, snow
chains or other like equipment. |
| Shoveling snow
from around vehicle, or clearing
a road or driveway. |
| Repairs, diagnosis,
battery charging, tire repair,
parts or delivery of parts, which
may require additional payment. |
| Tire rotation. |
| Service when
the disabled vehicle cannot be
safely reached and properly serviced
without damage to either the disabled vehicle or to the service vehicle. |
| Service to
vehicles altered from original
design, if such alteration makes
it likely that damage will occur
as a result of the tow, or service
to vehicle that requires special
rigging or configuration of the
tow truck in order to tow. Service
to commercial buses, ambulances,
hearses, taxicabs or limousines
(those with
paid service). |
Service to
vehicle for sale on a new or
used car lot, or at an insurance
pool
or
storage lot. |
| Fuel for use
in portable onboard generators,
boat engines, snowmobiles or
jet skis. Towing, storage or
impound charges for police-directed
tows for violation of laws or
ordinances. |
Automotive Benefits and Services
Approved Auto Repair
Show your AAA membership card at any
Approved Auto Repair facility and receive
these benefits:
Written Estimate: Provided upon request,
which cannot be exceeded by 10% without
member authorization.
Guarantee: A
guarantee for the effectiveness of
repairs, parts, labor or components
for 12 months or 12,000 miles, whichever
comes first, unless otherwise indicated
on the repair order. The member must
be advised as soon
as this is determined by the approved
facility. This must be documented in
writing.
Replacement
Parts: On
request, any replaced parts will be
made available,
excluding parts to be returned to the
manufacturer under warranty or exchange
policy.
Dispute
Resolution: The
repair facility will cooperate fully
with AAA in the investigation and resolution
of any dispute involving the facility
and
an AAA member, and abide by AAA’s
decision.
Maintenance Inspection:
On request, the approved facility must
perform
a maintenance inspection, at no additional
charge, when servicing the member’s
vehicle. Member must produce a valid
AAA membership
card.
Trip Continuance Service
Accidents that occur more than 100 miles from home can result in unexpected expenses. Trip Continuance Service takes away some of the financial burden if a member’s vehicle is inoperable as a result of a traffic accident. Classic members are eligible for up to $1,000 reimbursement and AAA Plus® and AAA Premier® members for up to $2,000 reimbursement for the following services (occurring within 72 hours) while the vehicle is being repaired: local meals and lodging, commercial car rental and commercial transportation to travel destination.
Conditions for reimbursement:
1. AAA Membership must be fully paid at the time of the traffic accident.
2. The accident must occur more than 100 miles away from home.
3. The member must be driving the vehicle when the accident occurs and be legally licensed to drive.
4. The vehicle must require repairs to make it operable.
5. Covered services must be used and paid for by the member.
Coverage ends 72 hours following the accident, or when the vehicle is repaired, or when the travel destination is reached, whichever occurs first. Reimbursement will not automatically equal $1,000 or $2,000 for AAA Plus® and AAA Premier® members. The member will be paid only for covered services used and paid for within the coverage period. Reimbursement amounts are subject to change at any time. Approved claims under the program will be paid by check, directly to the member.
The term "accident" means
the actual colliding of a vehicle with
another vehicle or object (not mechanical
failure). "Local
meals and lodging" must be purchased
in the vicinity of the accident and
station,
garage or body shop where
the vehicle is being repaired. "Commercial
car rental" refers to a four-wheeled,
motor-driven vehicle obtained from
any bona fide vehicle rental agency. "Commercial
transportation" refers
to scheduled trips on a common carrier
that has
been licensed to carry passengers for
hire.
Please follow these steps to receive
reimbursement.
1. Report the accident to local, county
or state police, and obtain a copy
of the police report.
2. Secure itemized and receipted bills
covering vehicle repairs, or proof
that the vehicle was a total loss.
3. Secure itemized and receipted bills
covering local meals and/or lodging,
car rental and/or commercial transportation.
4. Request claim report from the Member
Relations department of AAA South Dakota.
5. Submit the claim report, police
report and original itemized receipts,
within 60 days of the date of the accident,
to: AAA South Dakota,
Attn: ERS Reimbursements, 1300 Industrial Ave, Sioux Falls, SD 57104.
Reimbursement does not cover:
1. Member/driver convicted of driving
under the influence of alcohol or narcotics.
2. Meals, lodging or transportation
provided by relatives or friends.
3. Insurance fees for commercial car
rental.
4. Trailer rentals.
5. Expenses for any service used 72
hours or more after the accident.
Legal Benefits and Services
Theft-Reward Protection
AAA will pay up to $1,000 reward for
information leading to the arrest and conviction of
hit-and-run violators or thieves involving a member’s
car. For AAA Plus® and AAA Premier® members, our
Theft Reward and Hit-and-Run Reward offers up to
$2,000 for this information. Law enforcement
officals, the member, and the member’s family are
ineligible to receive the reward. The AAA theft-reward sticker
gives warning that the Club will pay
a reward (but not to member,
his/her family or a relative of the member/vehicle owner) for information
leading to the arrest and conviction
of anyone stealing a member's automobile.
We recommend the sticker be displayed
on
the outside, lower-front corner of the passenger window.
Legal Reimbursement
If arrested and tried for a motor vehicle
violation while driving a private passenger
vehicle, AAA South Dakota provides reimbursement
for defense attorney fees, up to $500,
in amounts not exceeding those listed
in the schedule of payment.
The membership must be current and
fully paid at the time of the citation.
The amount of reimbursement is not
intended
to establish the fee charged
by an attorney to defend a member in
court.
To receive reimbursement for the cost
of legal service, please follow these
guidelines:
1. Appear in court with lawyer and
plead not guilty to the charge.
2. Request an application form from
the Membership Records department of
AAA South Dakota. Complete the form and
secure a copy of the arrest citation
and a
paid, itemized receipt on lawyer’s
stationery showing the nature of the
violation.
3. Send the completed application form
and requested documents within 60 days
after the trial and appeal (if any)
to: AAA South Dakota, Attn: Legal Reimbursement,
1300 Industrial Ave, Sioux Falls, SD 57104
4. Since this is a reimbursement service,
payment will be made only if lawyer
is paid.
Reimbursement does not cover:
1. Legal services required for any
violation involving alcohol or narcotics.
2. Legal services required for any
violations involving driving on an
expired, suspended or revoked license/registration;
or for failure to appear on prior violations.
3. Lawyer’s assistance in completing
accident reports.
4. Payment of fines, court costs or
witness fees.
We Appreciate Your Comments
AAA South Dakota is committed to total member
satisfaction. And we’re dedicated
to providing high-quality products
and
personalized service. Your comments
will help us determine which products
and
services to offer, so we can continue
to exceed expectations. Please send
comments via e-mail by clicking here or by mail to: AAA South Dakota, Attn: Membership Records, 1300 Industrial Ave, Sioux Falls,
SD 57104. Should you have any questions
regarding your membership or require
additional information, please call
1-800-222-4545.
AAA South Dakota reserves the right to
cancel a membership for nonpayment
of dues or for any other reason deemed
to be in the best interest of the
members of AAA South Dakota. All membership
benefits and AAA Insurance discounts,
including automobile and travel medical
insurance coverage included with
membership or purchased separately
through AAA, terminate at the time
a membership is cancelled. AAA reserves
the right to discontinue or change
benefits or services at any time,
without further notice.
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